We sincerely appreciate your support in Dr. Joe's work!
Please follow the steps below to cancel your Workshop Registration as long as you are within the Cancellation Period.
1.) Locate the "Already Registered" button on the specific Workshop page. (This typically can be located at the bottom of the summary page)
2.) Login with your Email Address and Confirmation Number. (Your Confirmation Number can be found in the Welcome/Confirmation email)
3.) Click on the "My Registration" button in the upper right hand corner.
4.) Scroll down and click on the "Unregister" Button to cancel your registration.
5.) Confirm that the refunded amount is displaying the correct amount and then click the "Finish" button to finalize your cancellation/refund.
Once you finalize your Cancellation, you will be send a Cancellation Confirmation email. Please allow 3-5 business days for the refund to reflect in your account.
IMPORTANT: If you paid by PayPal when initially registering for this event, you will also need to contact us here: https://encephalon.zendesk.com/hc/en-us/requests/new
We apologize for any inconvenience, but this will ensure you receive your funds if eligible within the scope of the policy below.