Registrants for an Encephalon Organized Retreat may cancel for a full refund up until 30 days before the Retreat. NO refunds are offered within 30 days of the Retreat, unless due to a physical or mental medical emergency.
To request an event cancellation and/or refund, please use our Contact Us Form: https://encephalon.zendesk.com/hc/en-us/requests/new
Please note that once requested, your cancellation will be sent to our Finance Team. Once received, refunds take up to 15 business days to process.