Damaged Item: We inspect each item before shipping. If you received your order damaged, please contact us within 7 days of delivery receipt to file a claim and to receive a replacement item. After 7 days of delivery, a damaged shipping claim cannot be made.
Wrong Item Received: If you received an incorrect item or incomplete order, our sincere apologies. Every order is important to us, so please contact us immediately for a return shipping label and we will then ship your originally ordered item out right away.
To contact us regarding damaged or incorrect orders, please reply using your Invoice email or contact us at: Product Questions (please allow up to 3-5 days for a response.)